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Quality Policy Statement

Quality Policy Statement

As the Managing Director of Free State Transformers (Pty) Ltd, the designer, manufacturer and repairer of distribution transformers, miniature substations and Intermediate voltage systems, I have accepted the responsibility and are fully committed to the implementation, maintenance and to continually improve the effectiveness of the quality management system which complies with the requirements of SANS ISO 9001:2015 “QUALITY MANAGEMENT SYSTEM”.

It is the goal of Free State Transformers (Pty) Ltd, to design, manufacture and repair distribution transformers and related equipment in a safe, cost effective and efficient manner, taking the needs and expectations of our customers and other interested parties into consideration.

Our personnel likewise, have given their commitment and co-operation with the implementation, maintenance and continuous improvement of the quality management system.

The company’s quality policy is directed towards the following objectives:

  • To reduce the number of nonconformities by 5% in 2020
  • To increase the financial growth of the company by 5% in 2020
  • To reduce customer complaints by 5% in 2020

The QUALITY ASSURANCE MANAGER will ensure that the quality policy is communicated and understood by all personnel in the organisation. Furthermore, it is the responsibility of each employee to contribute in achieving the above objectives in their respective activity/process by adding value to the product.

Finally, management will review and update the quality policy and objectives on a regular basis to ensure a continual improvement of the quality management system, conducting management reviews, conforming to statutory and regulatory requirements and ensuring the availability of resources.

Jaap Opperman

Managing Director   

28 January 2020

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